BB&T

Reviews about BB&T

• Melissa McClain

  Nov, 07 2018
  ★ ☆ ☆ ☆ ☆
  I'm giving this establishment 1 star because zero stars aren't an option. My reasoning being that they charge $5 might be more now to cash a check from their bank if you don't have an account there which to me is ridiculous. The employees are snobby and rude. Last but not least my 84 year old neighbor whom is well known in our small town went to the ATM on July 3rd about 8:30 am to withdraw her monthly social security pension to pay her bills with, the only thing the ATM dispensed was her receipt showing that she had withdrawn her entire check but no money was dispensed which was witnessed by two gentlemen in line behind her. At the same time a bank employee drove up and was unlocking the door and my neighbor approached her and explained what happened and instead of checking the ATM or the cameras she gets an attitude and basically accused my neighbor of pretending to have not got the money and calls the police on her. Here it is 3 days later and this widow who is on a fixed income and barely makes it from month to month is out of her entire check because this bank could careless about it's customers. The ATM stays out of order more than it does in service.

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